Frequently Asked Questions
Everything you need to know about InaEssentials beauty and care.
Are your products 100% natural and organic?
Yes, all InaEssentials products are crafted using organic farming methods, free from synthetic pesticides, artificial fragrances, and harsh chemicals to ensure the highest purity for your skin.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the country. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product in its original packaging for a full refund or exchange.
Are InaEssentials products tested on animals?
Absolutely not. We are a cruelty-free brand and firmly believe in ethical beauty. None of our ingredients or finished products are ever tested on animals.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Can I use your floral waters on sensitive skin?
Our floral waters are specifically designed to be gentle. However, we always recommend performing a patch test on a small area of skin before full application to ensure compatibility.